Courses and digital resources
Digital education, downloads, replays, formulas, and course access may become available immediately after purchase. Because digital access can be consumed right away, refunds may be limited unless required by law or stated at checkout.
Memberships
Membership billing, cancellation, and renewal terms are shown at checkout or inside the payment provider portal when available. Canceling a membership stops future billing but may not refund a current billing period unless stated at checkout.
Live events and private education
Deposits, registrations, host Collin requests, 1:1 mentorship, and hands-on education may involve limited seats, travel planning, preparation, and reserved dates. Refund or transfer options depend on the offer details, timing, and checkout terms.
Products and affiliate purchases
Products purchased through third-party sellers, affiliate links, Hanzo, Caliber, Shopify, or other external storefronts are subject to the seller's shipping, return, warranty, and refund policies.
Questions
If something looks wrong with a purchase or registration, contact the Collin Martin Hair team with the email used at checkout, the offer name, and the order or receipt details.